FAQ/Contact
Frequently Asked Qustions
*If your question is not answered on our website, please use our contact form.
BEFORE YOU ARRIVE
For the safety of customers and our animals on the farm, we do not allow pets.
You do not need a reservation to visit our Oswego Farmstand! However, as a convenience to our customers, advance tickets for our Fall Festivities will be available for online purchase ahead of time. Learn more about that here. There are no pre-purchase tickets for apple picking – simply purchase your apple bags at the Apple Barn when you arrive at the Oswego farm. And there are no tickets required at all for pumpkin picking, wagon rides, or Farmstand shopping!
Simply present the library coupon to the cashier at the ticket booth. We are only accepting coupons issued during the current year. Library coupons are for kids only, ages 5-12 years. Children 4 and under admitted free. Children 12 and under MUST be accompanied by an adult with a paid wristband/ticket.
Our play area is only open in the fall when our Saturday and Sunday Fall Festivities are underway. All farm visitors ages 5 and up (including adults) must purchase a wristband to enter the play area. For more information as well as updated dates and times, please go to our Saturday & Sunday Fall Festivities page.
We offer wagon rides in the fall when our Saturday and Sunday Fall Festivities are underway. For details, please go to our Saturday & Sunday Fall Festivities page.
No outside food, drinks, or coolers are allowed on our farm. On Saturdays and Sundays in the fall, our concession stands offer lots of options! For more information, please click on Saturday & Sunday Fall Festivities.
No, our property is private.
Please refer to our page called "Birthday Parties".
Sorry, but we do not offer tours anymore.
No, but if you like our location, Northfork Farm (our neighbor) is located 1/2 mile east on Johnson Road. They host beautiful weddings!
We no longer allow professional photography shoots/sessions at Keller’s Farmstand.
Please refer to our page called "Donation Requests".
WHILE YOU ARE HERE
For the safety of customers and our animals on the farm, we do not allow pets.
You do not need a reservation to visit our Oswego Farmstand! However, as a convenience to our customers, advance tickets for our Fall Festivities will be available for online purchase ahead of time. Learn more about that here. There are no pre-purchase tickets for apple picking – simply purchase your apple bags at the Apple Barn when you arrive at the Oswego farm. And there are no tickets required at all for pumpkin picking, wagon rides, or Farmstand shopping!
Simply present the library coupon to the cashier at the ticket booth. We are only accepting coupons issued during the current year. Library coupons are for kids only, ages 5-12 years. Children 4 and under admitted free. Children 12 and under MUST be accompanied by an adult with a paid wristband/ticket.
Our play area is only open in the fall when our Saturday and Sunday Fall Festivities are underway. All farm visitors ages 5 and up (including adults) must purchase a wristband to enter the play area. For more information as well as updated dates and times, please go to our Saturday & Sunday Fall Festivities page.
We offer wagon rides in the fall when our Saturday and Sunday Fall Festivities are underway. For details, please go to our Saturday & Sunday Fall Festivities page.
No outside food, drinks, or coolers are allowed on our farm. On Saturdays and Sundays in the fall, our concession stands offer lots of options! For more information, please click on Saturday & Sunday Fall Festivities.
No, our property is private.
Please refer to our page called "Birthday Parties".
Sorry, but we do not offer tours anymore.
No, but if you like our location, Northfork Farm (our neighbor) is located 1/2 mile east on Johnson Road. They host beautiful weddings!
We no longer allow professional photography shoots/sessions at Keller’s Farmstand.
Please refer to our page called "Donation Requests".
TAKING US HOME
Store apples in as cool a location as possible (without freezing them). If refrigerating, you can keep them in the apple bag you used to pick them. The most important tip for pumpkin storage is to keep them dry. Any surface that is moist will rot the pumpkin from the bottom up. Never store apples and pumpkins together in the same location. Apples emit ethylene gas, which causes pumpkins to rot.
Yes, they freeze well! We suggest placing them in a sealable plastic bag. Double-bagging will reduce risk of freezer burn. Reheating: Remove donuts from plastic shell. Place on a microwave-safe plate. Microwave on HIGH. Microwaves can vary so please check donuts throughout reheating process. One donut - 7 to 10 seconds, 1/2 dozen - 1 minute & 15 seconds, one dozen - 2 minutes & 30 seconds. Our donuts taste great on cold, winter mornings so plan ahead by freezing them in the fall!
Yes! Remove about 8oz out of the gallon before freezing to allow for expansion.
Place fudge tub in a sealable plastic bag and put in freezer. Easy!
OTHER QUESTIONS
Yes! We hire seasonal workers to assist in a variety of areas, including sales in our Farmstands, field help during growing season, and various positions during our peak fall season. When we're in season, complete our application, here!
No, we do not allow this anywhere on our property, at any of our locations.
No, we do not offer bulk or wholesale rates. However, if you require large quantities of an item we sell, we can work with you to try to ensure the quantity you need is available on the date you require for pickup. Of course, many items we sell (sweet corn, apples, pumpkins) are subject to the whims of Mother Nature, and we may not know large quantity availability if you are inquiring many weeks prior to your event.